Share review of New Cross Surgery

New Cross Surgery 2019-09-27 Person 1 5 0

My experience is to avoid this surgery, phones at 8.30 when first opened to book appointment, to be told I have to go on triage list for the morning appointments, normally you get phoned around 1 hour later, no contact, so I phoned back to be told I wasn’t put on the list, so asked be added again, 3 hours pass again and I contact them, and still wasn’t put on the list, so now I was put on afternoon list, and you’ve guessed it, no contact! So I contact them to be told I have to try again Monday, if it wasn’t important I wouldn’t try and get an appointment. My appointment was to see the doctor regarding medication for my back. (I need a back op) and they tell me it’s not that important so try Monday. I recommend any one to leave the surgery and go to a surgery where they have receptionist who are there to book appointments only and not pretend to be doctor’s, and a surgery where they have more than 1 doctor, as new cross surgery has gone down hill very fast, I’ve been with these doctors from the age of 4 and I’ve never ever questioned to leave them, untill recently where it would be easier to land on the moon than it is to get an appointment! Stay away