New Cross Surgery 2018-09-10 Person 2 5 0

My wife went to the surgery to pick up my repeat prescription for blood pressure tablets and was handed a form for me concerning blood tests but with no explanation. I went to the surgery myself to ask what it was about but the receptionist had no idea. As it happened, Dr Boulton was by the receptionist and took the paperwork from her to read. He explained to me that the surgery had a legal obligation to send me for blood tests to make sure the medication I have been on for several years is okay. This is fair enough and I understood it, however, my problem is that I am hemophobic and, therefore do not have blood drawn. He completely ignored this and just kept reiterating this legal obligation. As this was in the actual waiting area it was very embarrassing as he was oblivious to my concerns about continuing with my medication. I have seen Dr Boulton once before when I had cellulitis and had to make an emergency appointment. He was very rude to me both on the phone and when I went to the appointment, I was feeling seriously unwell at that time but he took no account of the fact that I had, up to that point, only seen a doctor for regular blood pressure checks as I was required to do. I had never made an emergency appointment and yet, until he saw my leg, Dr Boulton treated me like a time waster..My doctor of many years - Dr Tomos - has left the surgery and I do not know who to turn to now about my continued medication and health care.I do not feel that Dr Boulton is sympathetic to my fears.