Share review of Nevells Road Surgery

Nevells Road Surgery 2023-09-28 Person 4 5 0

Since registering as a patient I’ve experienced ease of access to timely and extremely effective clinical advice and treatment. The clinical staff have always been both courteous and professional, with effective interventions or timely referrals for specialist investigations. In particular, my complex health needs have been monitored and managed with a proactive approach.

The receptionists are obviously kept very busy, and therefore can appear to be so process driven that they overlook the importance of dealing more effectively with an enquiry.