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Murray Road Surgery
2017-12-13
Person
2
5
0
Written by a patient
Written by a patient 13th December 2017
Having been a patient here for many yearsI am dissapointed that the surgery had been going downhill in recent years. The doctors are excellent when you can get to see them.I am afraid the same cannot be said about the staff. On one occassion when I enquired about a lung function test ( I was diagnosed with COPD about 10 years ago ) , I was asked why, when I explained I was told " oh you must have slipped off the radar". And I was given a full function test. 6 months later I was asked back for my "annual function test" no test , just questions, blood pressure taken and inhaler changed.I have never had an annual review of my medications in over 10 years. And recently the staff seem uncaring and even more incompetent if that were possible. Think possibly a change of practice manager would help.