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Written by a patient
2nd October 2019


I was with the Carepoint Surgery Northwood, but due to lack of patient care after being involved in a RTA decided to leave the practice after being with them for 4 years. My partner's fitness instructor recommended I change to the Mountwood Surgery as she had always received excellent treatment. I attend the surgery on Monday afternoon to see the emergency Doctor due to my injuries still giving me pain. I was extremely satisfied with the way I was treated and diagnosed. She respected my dignity - I was given a full examination - sent for an XRay along with Blood Tests. In other words, I was given a full going over and I felt that she cared about my health and welfare. I would also like to thank the Receptionist and Admin staff who were also very helpful. I should have joined this surgery ages ago. I now feel that I will be looked after and monitored they way I should be. I cannot thank you enough.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff