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16th January 2023


I cannot rate this surgery highly enough. I live a distance from my frail aunt in Northwood. When calling re concerns the GP surgery is very responsive. You can get through to a receptionist and speak to them and they do what they say they will do and they have never sounded exasperated! Very good communication with me and my sister. The GP Dr Pugh has also been amazing and caring, following up on her needs or results or calling when she has not been able to make contact with my aunt. Great communication. Just a brilliant service that has supported her to stay at home. Thank you. Much appreciated.

Suggested improvements
Nothing

Experience
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Appointment