Mountsandel Surgery 2020-02-29 Person 1 5 0

It has shocked me in recent years how this practice has turned into a shell ( the building) the doctors do not seem to be interested in caring for patients with individual needs . They seem to be reading from a prewritten text , on a loop . Although it is very difficult to get through or subsequently get an appointment , I cannot understand the reason , as when you are there , the waiting area is usually virtually empty . I cannot think that they care about improving , but should they ever reflect on their' medical care' commitment , they should consider that each person ( patient and doctor) is an individual person with personalised medical requirements. Listening ( hearing) ,communicating , and genuinely committing to give the best medical help , would or should be considered as an essential part of this professional calling . I realise that as a patient with complicated combination of conditions , but do not accept that that should ever be a reason to quote generalisations . Even when they are told information ,they have their wall of cliché and it is beyond reach to get the individual help . There is always the other option..... pharmaceuticals , really their is more to treating a patient than this. I have many more words , but really feel , it would be pointless