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Montalto Medical Centre
2017-10-20
Person
1
5
0
Written by a carer
Written by a carer 20th October 2017
Notorious for bad organisation at this practice. There appears to be little or no communication between reception and doctors. A complete overhaul of management, reception and general policies is urgently needed.Privacy is not maintained when reception is asking very personal questions to a patient at the desk, in a full waiting room. This happens repeatedly. Neither doctors or admin keep thorough, up to date, notes of consultations or general records. Doctors are always rushed. But again, that is down to bad organisation. It would be a good idea to get patient opinion on what could be improved. Look to other medical centres on their better management practices and policies.