Mill Road Surgery

98A Mill Road, Ecclesfield, Sheffield, England, S35 9XQ 394 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 76 of 79
 
7th December 2023


Everyone is always helpful and understanding. I have been with this surgery for a long time and have never had any issues or complaints.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th December 2023


I rang the surgery in a very distressed state saying I felt worthless.I was asked if it was an emergency ! & there were other places I could ring

Suggested improvements
The receptionist I feel needs training how to handle calls like this. Maybe some training on mental health problems. I do appreciate the stresses & strains working for the nhs as I’m a nurse myself. However this needs addressing asap as that particular day I was having suicidal thoughts & clearly distressed

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
7th December 2023


I have been at this surgery for 54years and in my eyes it is by far the best . Doctors care ,receptionist are very nice and pleasant . Building is clean .but because of the covid things have got a bit difficult getting an appointment. But that’s every where I suspect .

Suggested improvements
Just keep as you are all of you

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th December 2023


The reception staff are friendly and helpful. The GP was pretty much on time and looked thoroughly into my issues. The forward plan for treatment was discussed between us.

Suggested improvements
This trip was just about spot on.

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th December 2023


Never had any problems at all

Suggested improvements
Everything good

Experience
Involvement
Cleanliness
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Page 76 of 79

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Resources

Short link to review Mill Road Surgery: http://iwgc.net/eccod