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18th December 2023


Everyone at the Surgery is amazing and can’t do enough for you but when you have ongoing several chronic conditions including three autoimmune diseases it is difficult to have to wait for what would have been a on same day or next day visit to surgery appointment if feeling slightly unwell and being reassured by GP when you have so many chronic illnesses, what is now 3-4 weeks for the same ‘routine now a telephone call’ appt. Also, so important to see Your main GP when you have a lot of chronic illnesses so you don’t have to start explaining from the beginning how/why they overlap etc. Yes they’ve got the computer info but the history can go back 30+ years! Also, frustrating when you can’t make your own bookings as previously on line! If emergency in how your feeling or illness this surgery is totally amazing from Reception to GP!

Suggested improvements
Nothing apart from the above!

Experience
Involvement
Cleanliness
Staff
Appointment