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Mill Road Surgery
2023-12-07
Person
3
5
0
7th December 2023
Once you finally get an appointment the service is excellent. No point in ringing for an appointment I was once on the phone for 40 mins before someone answered and then snapped at me! I always now go in to make my appointments but again that is usually a long drawn out process and I have to explain my full medical condition in the waiting area for all to hear fortunately it’s not been anything embarrassing or that I don’t want anyone else to hear
Suggested improvements
Getting through reception for an appointment is like running the gauntlet! Not good if you’re already feeling ill