Mill Road Surgery 2015-05-02 Person 5 5 0

The reception staff are amazing; always as helpful as they can be and patient and cheerful. My mum gets nowhere near the high standard of service I receive at her surgery in Barnsley. I have always appreciated the courtesy and kindness with which I have been treated. The staff are exceptional and should be commended for their commitment to their patients and visitors. The last time I was there, there were 2 patients in the queue before me and two behind. The first patient had learning difficulties and needed to repeat things himself and to have things repeated to him. The second person needed to talk confidentially. Each of them was treated as if they were the most important person in the room and afforded time, understanding and kindness. When it came to my turn, I was given the same level of care and all the time I needed. None of us minded the wait because we could see the care being given. When I phone to book an appointment, I am always treated with respect and support. I am never made to feel like an annoyance. When I hear other's horror stories, I am always so thankful that I am registered here. They really are the best. Heartfelt thanks to them all.