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Mersea Island Medical Practice
2016-04-22
Person
4
5
0
Written by a patient
Written by a patient 22nd April 2016
Everyone works incredibly hard to give a good service to their patients. What problems there are are mostly to do with the inadequacy of the present facilities.
Getting an appointment with a doctor is often headline news, but at our surgery nobody with an urgent problem will fail to be seen, even if it means waiting until the end of surgery.
There are often long delays in getting bloods appointments - this can sometimes be an issue as many people have difficulty in getting to the Walk-in Centre. This is doubtless down to a funding issue, particularly when it comes to holiday or sickness cover for the phlebotomists.
25th November 2016
Response from Mersea Island Medical Practice
Thank you for taking the time to provide feedback. Earlier this year we had some issues with phlebotomy capacity due to a period of prolonged sickness and absence amongst our team, but having brought some new staff into the team we hope that our service will have returned to normal.