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Meridian Surgery 2019-03-19 Person 3 5 0

I dropped by at the reception today just to ask a question and I was shocked by the rudeness of the receptionist. I am foreign, I am not familiar with the health system in UK and I asked where should I go if I have no appointment and I have a bad tooth infection. The middle aged blond lady was shouting like I was not only foreign but deaf as well, that I need a dentist. I explained that I am aware but I need a place I can go without an appointment. She just said that Meridian Surgery is not the place and I need a dentist. Maybe you have to consider that people who come in are having health problems and deserve to be welcomed by nicer and helpful employees.