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Written by a patient
17th May 2016


I had to register with Meridian Surgery when Foxhill Surgery closed. Although the surgery itself is clean and modern and the doctors and nursing staff seem very good when you eventually get to see them, it's just an absolute nightmare trying to get an appointment, especially if you want to see a specific doctor for a follow up on something. The reception staff seem to be restricted in what appointments they can offer. It seems like you have to have an emergency requirement to be able to get an appointment. You can't phone in the morning to get an appointment for the afternoon / evening - you have to phone after 2.30pm. Then the phones are engaged from 2.30.01 and you get put on hold for ages. It really does seem to be a case of the surgery having too many patients registered for the number of doctors available.

Recommend
Involvement
Cleanliness
Staff
Appointment