Meridian Surgery 2018-12-20 Person 1 5 0

Can I ask why the surgery times are advertised on the web as 7am , but the surgery isn't open until 8.30 , you cant get in to the premises until then, I went on a Friday , and there was a que waiting to go in, all thought the walk in surgery was open from 7am and a few thought 8am. It was a very cold day and there were receptionists in the surgery but no one could go in, there was a lady in the que with a baby with croupe and had been waiting 45 minutes outside in the cold, she thought that the surgery opened at 8am. when asked at reception they said the times had been changed a month ago. can you advise me why the surgery has opening times of 7am on the website. Also I asked to see a GP but was given to a very rude and abrupt nurse who had no idea what was wrong with me and had to go and see the doctor to ask , by describing my symptoms never saw the GP myself!!, I was not told be reception that I was going to see a nurse instead of a doctor, it wouldn't have been a problem if they knew what to do without going to see the doctor on my behalf ! Are they pre-booked appointments from 7am or 8am for GPs ? if so how do people get in if the doors are locked until 8.30?