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Meridian Surgery 2016-05-07 Person 3 5 0

My GP is brilliant, always listens and treats me like a real person with opinions and suggestions. However it has always been difficult to get an appointment on the phone. There are waits of over an hour and you're never allowed to book in advance unless for a routine test. Telephone appointments and the online system has made things much easier, but if you have an urgent problem or need to be seen in person then it's not so easy. Also it seems that repeat prescriptions are now being processed very slowly. Instead of the 2-3 working days they say to wait, I have had to call the surgery to hurry them up a couple of times as my prescription hadn't been sent to the pharmacy 5 working days later. It's very convenient to submit repeats online, but not so convenient if you don't know when they'll be processed.