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Written by a patient
29th March 2019


Your front line staff completely rude tried to book get an appointment for a week told your not an emergency can’t get you an appointment can’t book you in phoned twice a day for a week ended up with phnemonia. As your staff would not fit me in . Ended up as as an emergency

14th November 2019
Response from Meridian Surgery

We are very sorry that the service did not come up to a good standard for you. We will pass on your comments to reception staff and leadership and hope that things will improve for you in the future.

Recommend
Involvement
Cleanliness
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Appointment