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Written by a patient
21st June 2020


I know these doctors are under pressure due to Covid , but speaking to Dr Gurtler in a telephone consultation made me feel I was wasting his time and that it was an inconvenience for him. I was surprised by his abruptness and lack of empathy, and when I mentioned another problem I was having , he seemed somewhat annoyed that I even asked him, making the remark that all these people with 5 or 6 problems, he did not have enough time in the 10 minutes allowed. I was somewhat upset by his attitude even though he told me to come to the surgery, I felt that I couldn’t go because by then I didn’t have any confidence in him, so I declined. I have spoken to other doctors, Dr Starling and Dr Dare in the practice before and I have nothing but praise for them and the reception staff who I always found always helpful.

Recommend
Involvement
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Staff
Appointment