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Written by a patient
1st June 2016


I am a new patient here. It took me four weeks to get an appt for a new patient review, which at one point I was told was impossible as they weren't doing these anymore, and I could not have another appt either as I had not had a patient review! I've rung for a repeat prescription as the online booking system won't let me have a prescription without a review - even though this took place three weeks ago! They told me to ring the surgery - even as I was on the phone to them. Two more phone calls later no appt so, no prescription for life saving drugs. Not helpful, not interested, not safe. Avoid.

Recommend
Involvement
Cleanliness
Staff
Appointment