Share review of Meadowcroft Surgery

Meadowcroft Surgery 2016-02-03 Person 2 5 0

I recently was sent for an x-ray on my knee ringing for results the Doctor rang back saying I needed Physio on the knee. A week later I tried to get an appointment because of losing 3 nights sleep I was told there was no appointments and would be called back. I then asked the receptionist if I had been referred at this time the receptionist went silent , after a minutes silence she said the Doctor would ring me back in the morning. After waiting until midday I had not heard so I wrang back ,the receptionist sorry she had been busy but would ring back, Nearly another 2 hours I had not heard anything so I wrang back the receptionist said they could arrange an appointment for 4.10 . That I attended another GP described the problem with my knee , I asked her if I had been refered she said did it while I was there (taking under 1 minute) When I arrived home my wife said did you get the message on the phone from the Doctors saying it had been done , However it was received at 1.51 pm so I can only take the view that this young GP was making excuses because she had failed to do it and then told lies she had. Therefore I can only say do not trust the service they say we get