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Mayfield Medical Group
2023-10-26
Person
1
5
0
26th October 2023
I have tried multiple days to get thru from 8.45am today 35 attempts at engaged until 8.56am. Third attempt to get thru in last three days. I even rang wed at 5.55pm to be told didn't have enough staff anyway and to call today. Ever since Dr bedi retired practice has gone down hill. They don't care about there patients anymore. Making excuses staff are leaving so what does that tell you about how they are treating people never mind patients. I really am disappointed with there service. I could be seriously ill and they wouldn't care.
Suggested improvements
I would hire more drs who will stay at practice instead of locums as clearly this way is not working for them.