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Written by a patient
1st July 2014


All my experiences witht the reception staff have been unplasant (and I am trying to be objective and informative and not venting my frustratin here) Only once the person answering the phone was professional and positive. It is difficult to get an appointment in less than a week (when I needed one) The place looks unkept, dark and the rooms I visited were untidy and cluttered giving a sense of lack of care and efficiency and poor hygene. I have only seen their locom GPs, in the past not particualrly good or bad, most recently I left the practice with a feeling that I was wasting their time. Some conditions may be difficult to diagnose, never the less can seriously affect patients and an answer such as "there are more test that can be done, but this would get you worried about it" is not really reassuring or helpful. I have gone elsewhere for help.

Recommend
Involvement
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Appointment