James Preston Health Centre, 61 Holland Road, Sutton Coldfield, W MidlandsEngland, B72 1RL
Also known as: Manor Practice Ashfurlong Medical Centre Sutton Coldfield B75 6DX
Great Surgery. If you need an appointment urgently they put you on a list and one of the doctors calls you back that morning to asses whether you need to be seen that day. System has always worked for me. All the GPs that I’ve seen at this Surgery have been fantastic. Best GP experience I’ve ever had.
I only ever see Doctor Yakoob she's so amazing so understanding, just can't praise her enough I love her she makes me and my husband feel so reassured . Just wish Doctor Yakoob was my full time doctor. She's a angel from God above xx B x
I have been put forward for both my hips to be replaced, and very recently for an operation on a hernia, with no undue waiting time for these operations. I cannot suggest any improvements on my treatment
I liked the automated touch-screen attendance notification but it can be a lot more prominent to tell patients that they do not need to wait to see the receptionist to inform the surgery of their arrival. It is also not very clear where patients should wait as there is a main waiting area (podiatrist waiting area) which to an irregular patient like myself, is confusing. It is only after waiting for a while that I realised that to see a GP, I needed to wait down in the corridor. Having a cake fund-raising event on the day did not help to the confusion as there was a lot of noise and activity in the immediate area.