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Written by a patient
6th February 2018


Phoned to book an appointment and was told the earliest available was two weeks later. Two weeks!! I've had the misfortune of of having to deal with one particular individual on the reception desk previously, this individual has a less than satisfactory attitude and is on the whole unhelpful. Despite explaining that I was in pain, had exhausted my supply of prescribed medication from some weeks earlier I was asked "could you see a nurse instead?", my reply, "well maybe, can the nurse prescribe medication?". Her reply, "do you need both prescriptions", my reply, "I don't know I'm not a Doctor". I had explained earlier in the conversation that I was in pain. Complete waste of time - I ended the call. So, it's cost me £63 in total for a consultation with Push Doctor, I do at at least however have the necessary prescription for pain relief. If only the surgery would update their website with an email address, I could at least then complain to them directly.

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