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Written by a patient
7th February 2019


I've been a patient here all my life and now that I am an adult, I make my own appointments. And dear God, it's worse than cancelling a contract with your mobile provider. It actually puts me off seeing the doctor because one receptionist is awful at her job. She is so rude and she always tells me to call back to get an appointment or a repeated prescription. I don't have all the time in the world to call at a time that suits her! I really think that the practise should be more advance and create some online booking system... This way I wouldn't need to deal with the receptionist and it'll lighten the load of her job. On the other hand, the doctors and nurses are great. They always listen to my concerns and solve them as best as they can.

Recommend
Involvement
Cleanliness
Staff
Appointment