Share review of MADEIRA MEDICAL

MADEIRA MEDICAL 2015-02-03 Person 4 5 0

I've consistently received great care from this GP practice. The receptionists are nearly always upbeat and helpful, even when it is very busy. Booking appointments is usually straightforward either online or by telephoning. My only suggestion for improvement with this would be to have a waiting system of some kind for the emergency line in the morning - it is frustrating having to endlessly hit redial rather than joining a hold queue! I couldn't rate the GPs or nurses highly enough. I'm not very good with needles, but the nurse was patient and kind while taking blood and gave me enough time to fully recover - I didn't feel rushed. The same is true of the GPs. They are always sympathetic and give you enough time to fully explain your symptoms. Unlike some other surgeries I have been to, I don't feel rushed through my appointments and I feel like the doctor really cares about my well-being. Thank you very much, Madeira medical, for being an excellent surgery. Please keep going as you are and continue to provide the high standard of care that I feel I can rely on.