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Lupset Health Centre
2023-09-04
Person
1
5
0
4th September 2023
After 25 years I have had to take my family away from this surgery as I was massively attached led my the receptionist a few weeks ago...the doctor gave me a wrong prescription and the pharmacist asked him to chage it I was told it is nit important to her and she coukdnt care about my prescription. After asking for the manager several times I was called a Liar, Liar and this is not over what this...a threat which obviously upset me as all my personal details are in there. My 11 year old daughter heard a full conversation about me at the opened window and I can say very unpleasant things were been said about her mother. I have put in a complaint and chased twice and still no reply. Shocking!
Suggested improvements
A call back and an apology may have helped I understand wr all have bad days but this girls name has been repeated on reviews alot..clearly not the role got her.