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Loxwood Medical Practice
2023-12-15
Person
5
5
0
15th December 2023
Having been registered with Loxwood Medical Practice for almost 15 years I get VERY frustrated reading or hearing any criticism as have only experienced nothing other than FANTASTIC service & care (although on ONE occasion many years ago a receptionist was a little 'frosty' but we ALL have our off-days!!). THANK-YOU Loxwood Medical for all you do not only for myself but my partner & several members of my family who equally share this view.
Suggested improvements
From the service my partner & I receive at this moment we cannot think of ways to improve 'BUT' having read your latest newsletter we Very strongly feel anyone failing to attend an appointment (i.e. without cancelling) should in the first instance receive a written warning setting out costs of not turning up, if occurs second time they should receive a further letter again setting out costs not just in monetary terms but blocking others & should they fail a third time they will be struck off your practice.