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Loxwood Medical Practice
2023-12-19
Person
2
5
0
19th December 2023
The appointment system is terrible, I don't want to tell a receptionist why I want to see a Doctor. The online e-consult is rubbish. It asks you curtain questions and then tells you to seek further medical advice, well that is what I am trying to do. It does this for things that don't need to be taken to a hospital and I have had to lie on the questions just so that the consult goes through to the Doctors as my systems are not worthy of going to hospital. It's ridiculous, you also used to be able to fill in a e consultant at any time, but now you have to wait for the surgery to be open, which is really unhelpful for people that work or have children as we don't have unlimited time to fill in a ridiculous e-consult. The Docotrs are always great when you can actually see one.
Suggested improvements
Find a better system for appointments including the e-consult.