London Road Medical Practice
London Road Medical Pract, 515 London Road, Thornton Heath, Surrey, CR7 6AR Also known as: Was previously know in 2012 as Linden Lodge 519 London Road
62
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
London Road Medical Practice
2014-12-31
Person
4
5
0
31st December 2014
Staff are friendly and listen to your concerns.
I was given options on how my condition could be improved.
However further follow up could be given. Sometimes you end up jumping from and medication to the next without assessment of the past one.
London Road Medical Practice
2014-12-31
Person
5
5
0
31st December 2014
Key is getting appt when you need.
Phone 8.30 a get an appt for 2.40.....Perfect!
Follow up visit following appt is early Dec.
London Road Medical Practice
2014-12-09
Person
5
5
0
Written by a patient
Written by a patient 9th December 2014
Very good
31st December 2014
Response from London Road Medical Practice
Thank you for taking the time to give your feedback on the Practice The London Road Medical Practice Team
London Road Medical Practice
2014-12-08
Person
3
5
0
Written by a carer
Written by a carer 8th December 2014
Main areas for improvement are Reception. Sometimes feels like a battle to get an appointment but at the same time, it is understandable that reception staff are front line and can be under pressure if there is insufficient resources or training.
31st December 2014
Response from London Road Medical Practice
Resources and training We are constantly updating and Training to improve Staff Skills Since Practicing from one site - London Road Medical Practice, we have improved our resources. Our Team objective is to treat our patients with dignity and respect whilst providing a quality service. Please, always feel free to talk to the Practice Manager if you have any concerns. These are treated with respect, and assist in continual Training Thank you for you feed back
Resources
Short link to review London Road Medical Practice: http://iwgc.net/ejhpp