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Loddon Vale Practice
2024-04-22
Person
2
5
0
22nd April 2024
I don't find the reception team particularly helpful when trying to make an appointment.
They question your reasons for needing an appt, and make you feel that it is an inconvenience.
I don't feel valued as a patient.
Suggested improvements
Pay more attention to the patients needs, and have a system that is in favour of the patient rather than putting barriers in place.