Share review of Loddon Vale Practice

Loddon Vale Practice 2019-11-26 Person 2 5 0

Receptionist that I spoke to was very rude when I ring to book an appointment for blood test results. She is not at all helpful. No instructions about phone line not working. I have been on the phone for an hour 8-9am and she says everyone who Rang got an appointment,when I ask why didn't I get,she has no proper answer. As far as I am aware there is an option of nurse/doctor ringing back to discuss if they have Time but here this lady doesn't even ready to provide that option unless I ask her,even then she says she will try. This particular receptionist service was not at all helpful.