Little Common Surgery

Little Common Surgery 2024-04-27 Person 4 5 0

Waiting times can be lengthy when calling for an appointment but the Surgery call back system works well.

N/A

Little Common Surgery 2024-04-27 Person 3 5 0

It simply is not easy.

As far as yesterday goes you could not have done better.

Little Common Surgery 2024-04-26 Person 4 5 0

Was called as soon as my blood form was on to book the test. Results were checked within hours of my test and a follow up call the next day.

Nothing. All was fab.

Little Common Surgery 2024-04-26 Person 5 5 0

I have always found the receptionists very helpful, the surgery is clean and I have never had a problem getting an appointment.

I can't think of anything.

Little Common Surgery 2024-04-26 Person 4 5 0

I was called for a routine appointment so could book an appointment on line. Very easy. However recently I needed to see a doctor but couldn’t get through on the telephone for a long time. When I did get through there were no appointments left. I was in tears as was unwell so the receptionist found a way so that a doctor could ring me in the afternoon. Doctor rang at 11, was on the phone less than 2 minutes. Prescription sent to pharmacy.

- Reintroduce advance appointment system. - In line with above, introduce an online booking system for some slots. - Have more slots for telephone consultations for immediate or urgent calls for those who may not need to be seen. - Keep E-consult it’s good