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Written by a patient
5th September 2017


OK where do I start, I have been having some on going medical problems for a while so thought I have better make another appointment. Called the surgery in the morning to get an appointment spoke to a lovely lady (Kate) asking for an appointment I was told that would not be a problem (Fantastic) Anyway got my appointment so off I go to see my GP I explain my ongoing problems and that I was concerned "Please do not worry we will sort it all out" I am told by my doctor, I think you need to have a gastroscopy so we can find out what is going on. So hearing that I went home I thought I would be waiting for months knowing the pressure the NHS is under. To my amazement within 4 days I received an appointment for the following week which really put my mind at rest I went for the appointment at conquest and was totally looked after by the brilliant staff and they help me through the procedure and I received the results their and then I was told nothing to serious and would need to see my FANTASTIC doctor (Williams) I returned to my GP and was prescribed new medication. I feel I must say THANK YOU to everybody at Old Town Surgery for their fantastic support and for the unbelievable service I have received even with the NHS under so much pressure This truly is the BEST surgery in the country. And the reason why its the best is because of the BRILLIANT STAFF PS I can also recommend the online repeat prescription service and the online appointment service so simply to use and also takes some of the pressure off of the lovely reception staff Many Many Many Thanks Mr Bradley van-cliff

Recommend
Involvement
Cleanliness
Staff
Appointment