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3rd April 2024


I cannot fault how easy it was to make the appointment and on the day I had very little wait before my blood test. The fact that with the Patients Know Best app I could see my results that same afternoon is very impressive and a waste improvement on the previous 1 or 2 week wait and then needing to phone the surgery.

Suggested improvements
However, I had been told by Dr. Rubery's registrar Dr. Akin after my previous blood test that my thyroxin levels were low and would need monitoring (in addition to a high cholesterol level). However, although I did mention this at the time of booking the 3 month follow up test, only the cholesterol has been tested for this time? I am concerned about this as I have a family history of thyroid problems.

Experience
Involvement
Cleanliness
Staff
Appointment