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Written by a patient
16th April 2018


Having spent some time registering less than 2 month ago and filling in a number of forms and producing the suggested I.D. we were offered the services of one of the practice doctors, fine, I have since registering, had no reason to visit the doctor, but have managed to open an account on line that enables me to ask for repeated prescriptions which has worked well, I now would like to use the on line Doctor appointment system but am told by reception I must collect a letter from them with input on it for opening a on line account just to make an appointment, further I should supply a passport, Driving licence, and proof of address before collecting the said letter, which I find rather over the top, I can with previous proof documents I supplied order medication without having taken up my doctors valuable time but now have to produce even more proofs. I was given to understand the government encouraged the on line system to save the N.H.S. money !!.

Recommend
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