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Little Common Surgery
2024-04-06
Person
3
5
0
6th April 2024
I do not think the appointment system works for everyone. It is not always convenient to call at a certain time of day for an appointment on the day and an option to book for next day is not available. I heard someone asking for an appointment for next week whilst in the surgery, she was told her GP wasn't available. She asked to see someone else and was told she could only do that if it's an emergency..
Suggested improvements
I understand the reception staff are busy but sometimes/not always some can be very abrupt/boardering rude when you do not want to discuss your ailment. They need to understand that not everyone is willing to divulge there problem to someone other than their GP.