Share review of Lime Tree Surgery

Lime Tree Surgery 2016-12-13 Person 3 5 0

I ordered a repeat prescription online. On the day it should have been ready to collect, only one item was available. The assistant had to look for the rest which took several minutes. The rest of the items were found, but one item was still unavailable. The assistant said that they needed to ask the Doctor to prescribe an alternative and it would be ready the next day. The next day it was not available to collect and I was told it was currently with the Doctor. I said I would call in the next day. When I did call in for it, it was still not available, I was told to go to reception to enquire about it. The receptionist went to see the Doctor, then returned with the prescription, which I then took through to the pharmacy. It took more than a week to get all my required medication. This is not the first time I have experienced this type of problem. The duty pharmacist was more interested in laughing and flirting with the young female members of staff than in sorting out my issue.