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Written by a patient
7th January 2020


I have been with this surgery for 30 years.It has always been excellent..the various doctors have come and go but the level of service was first class. But over the last few years,patient numbers have increased till there are I believe about 23000 now. For the last couple of years it has been become increasingly hard to get an appointment.Even if you are prepared to see any doctor at any time of day, the current wait is in excess of 4 weeks.It is ALWAYS more than 4 weeks.They keep fiddling with the appointment system,but nothing changes.Today is 7th January.I've been looking online for ANY doctor appointment but there is nothing available for the next SIX AND A HALF WEEKS,which is as far at the diary goes.Nobody wants to wait that long,even for something non urgent.I take patients to other surgeries in the area.No other surgery that I know of has such long waiting times.I don't know what the solution is but every time the surgery takes on other practices that are closing,the service offered to existing patients just gets worse.

Recommend
Involvement
Cleanliness
Staff
Appointment