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Library House Surgery
2018-11-23
Person
3
5
0
Written by a patient
Written by a patient 23rd November 2018
Over the last 7 months due to my health issues I’ve spent a lot of time in the surgery. Most of the receptionists are very helpful & understanding, however, as can be the case, some are downright rude. In terms of the doctors - this can be a mixed bag of those that listen & are confident (yes it shows in your face!) to those who should reconsider their career path! I understand it’s a teaching practice but people need to feel assured when seeking advice not ‘maybe I should have just googled this!!’ Also receptionist on front desk making confidential phone calls should not be allowed - yes the waiting patient can hear every word!!