Library House Surgery

Avondale Road, Chorley, Lancs, England, PR7 2AD
8 reviews

Reviews

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15th February 2021


I was very pleased with the speed and efficiency of my treatment

Suggested improvements
Nothing

Experience
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Written by a patient
30th April 2019


Never too much trouble. Leave a message the receptionist calls you back, arrange for a GP callback (always on time). Raise a query & get a suitable & timely response. Overall a brilliant surgery that goes the extra mile.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
23rd November 2018


Over the last 7 months due to my health issues I’ve spent a lot of time in the surgery. Most of the receptionists are very helpful & understanding, however, as can be the case, some are downright rude. In terms of the doctors - this can be a mixed bag of those that listen & are confident (yes it shows in your face!) to those who should reconsider their career path! I understand it’s a teaching practice but people need to feel assured when seeking advice not ‘maybe I should have just googled this!!’ Also receptionist on front desk making confidential phone calls should not be allowed - yes the waiting patient can hear every word!!

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
4th May 2018


No repeat proscription again no medication today don't know why it takes or what it takes to show any respect for their Patients

Recommend
Involvement
Cleanliness
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Written by a patient
18th October 2017


Terrible to get an appointment, I've been 12th in the queue on the phone, put on a waiting list for a text message appointment ane forgotten about and waited 2 weeks for an appointment and this is just normal. Receptionists are abrupt. Been back 3 times with an illness and get fobbed off. Whole surgery is ridiculous

Recommend
Involvement
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Resources

Short link to review Library House Surgery: http://iwgc.net/eccgs