Report this review of Lavant Road Surgery

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
11th April 2018


Many of the doctors at this practice are lovely but it isn't easy trying to get to see one. It's often a 6+ week wait unless you see any doctor in an emergency. There seems to be no system for an ailment which isn't going to kill you today but which really can't wait weeks and weeks. There are notices and phone messages saying you can only discuss one thing with the doctor. If you have multiple health issues it could take months and months to sort them all out. This policy seems positively dangerous to me as the big picture connecting various issues is then missed. More worryingly, test results and consultant letters seem to just be put on file and ignored, even if they show something that needs action. This has happened to me more than once. I recently found out a hospital test result showed I needed treatment only because I happened to remember to ask at an appointment. This isn't good enough. Despite the many helpful doctors I honestly couldn't recommend this practice.

Recommend
Involvement
Cleanliness
Staff
Appointment