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Larwood Surgery
2018-11-27
Person
3
5
0
Written by a patient
Written by a patient 27th November 2018
The practice is the best I have ever used, in every aspect. However it used to be better. I feel that the walk-in service is a great loss - if someone needs to see a doctor urgently they should be able to do so without having to explain the symptoms to someone whose qualifications they don't know, then have to wait for a ring back when there may be family members, children or colleagues within hearing. I am sure that the increase in 999 calls and attendance at A&E is partly a result of the spread of this system nationally.
I approve of the fact that all the GPs' qualifications are set out on the website. It is interesting that while patients are increasingly being referred to nurses for diagnosis and treatment, there is no indication of what level of training the nurses have received, where and when. It might (or might not) be reassuring to have this information.