Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,864 reviews

Reviews

Recommend
Involvement
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Written by a patient
12th October 2020


Very pleased overall.

Suggested improvements
I cannot think of anything.

Experience
Involvement
Cleanliness
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Written by a patient
21st September 2020


Good care, in my case a same day appointment

Suggested improvements
The recorded phone message is rather long

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Cleanliness
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Written by a patient
21st September 2020


I'm given the best care at this surgery. Great compassion, thorough consultations and respectful care given at all times.

Suggested improvements
No, always wonderful.

Experience
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Cleanliness
Staff
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Written by a patient
18th September 2020


Receptionist was quite moody and abrupt, but it was relatively easy to get an appointment and Dr Clarson was really helpful and compassionate.

Suggested improvements
Friendlier receptionist

Experience
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Appointment
 
Written by a patient
17th September 2020


The staff are always friendly and helpful, the practice is always clean and during covid-19 all precautions were being taken by the staff for my face to face appointment, temperature check before I went in, sanitizer available and GP fully gowned, gloved and masked. Despite all of this it didn’t mar my experience and the GP was very thorough and made time to listen at my appointment.

Suggested improvements
I felt that everything was done and dealt with very well, no comments on anything that could have been done better.

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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb