Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,867 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 35 of 292
 
Written by a patient
13th November 2020


Great service very well run, friendly staff despite the stressful environment and overall easy to use

Suggested improvements
Can't think of anything particularly, great service didn't have any issues

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th October 2020


I had a telephone appointment with a doctor I have not seen before but found him very engaging even though he did not no me he was very understanding and informative as to how he could help I do not think he could have done better if it was in person

Suggested improvements
As far as my appointment goes nothing I can think of. But I have had to put the surgery was clean inorder to be submit this survey when in fact I had a telephone appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th October 2020


Excellent service! Very clear and responsive and show great care towards the patient. Very organised and efficient. Reception is easy to get hold of, appointments are easy to make and doctors and nurses are always on time.

Suggested improvements
I think the surgery is one of the best run surgeries I have been to.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th October 2020


Very pleased overall.

Suggested improvements
I cannot think of anything.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
21st September 2020


Good care, in my case a same day appointment

Suggested improvements
The recorded phone message is rather long

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 35 of 292

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Keele Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb