Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,864 reviews

Reviews

Recommend
Involvement
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10th August 2022


The whole staff are always polite friendly and helpful

Suggested improvements
I think the standard nhs Covid message should be now removed from the answering m/c and the volume of Dr. O’Byrne’s message should be increased.

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th August 2022


The best doctors I’ve seen in a long while, Thank you so much for your help

Suggested improvements
More online booking and telephone consultations

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th August 2022


Always great care and you can always see someone. Everyone is lovely from reception to the doctors to the nurses.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th August 2022


Best doctors I have ever been. In 20 years the service has remained the same, very friendly and very helpful. In today’s world to be able to get an appointment as and when you need it and not have to wait 2 weeks or more is a miracle, and 100% appreciated. Providing an excellent service Keele Practice is exceeding this patient’s expectations.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th August 2022


It was a phone consult that I booked via the app. Great that you can declare want phone appt in the notes section.

Suggested improvements
I'm being bombarded with requests to complete surveys that are often impossible to do on my mobile phone - please think about making them accessible. An image of a url is not accessible when you've got cohnition issues.

Experience
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Rating not given.
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Rating not given.
Appointment
 
 

Page 30 of 291

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb