Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,861 reviews

Reviews

Recommend
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9th August 2022


Best doctors I have ever been. In 20 years the service has remained the same, very friendly and very helpful. In today’s world to be able to get an appointment as and when you need it and not have to wait 2 weeks or more is a miracle, and 100% appreciated. Providing an excellent service Keele Practice is exceeding this patient’s expectations.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th August 2022


It was a phone consult that I booked via the app. Great that you can declare want phone appt in the notes section.

Suggested improvements
I'm being bombarded with requests to complete surveys that are often impossible to do on my mobile phone - please think about making them accessible. An image of a url is not accessible when you've got cohnition issues.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
8th August 2022


Very efficient and friendly service

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd August 2022


Over my 70 years of age have never had such great care from a medical practice The doctors, nurses and admin staff are brilliant

Suggested improvements
There isn’t anything that could be done better

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd August 2022


My calls are always answered in a timely manner, the receptionists are helpful and efficient, and the doctors, nurses, and other clinicians are helpful, answer my questions, and explain everything fully. Generally, just a very good experience every time.

Suggested improvements
Not at this time.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 30 of 291

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb