Keele Practice

Keele Practice 2022-12-24 Person 5 5 0

I always find the surgery extremely helpful. Very happy with the service there.

Everything is excellent

Keele Practice 2022-12-19 Person 4 5 0

We haven't been with the surgery very long. However I have found them to be efficient and helpful. I met Dr Protheroe for the first time today, and felt very reassured, my questions were answered in a very caring and understanding way. I did not feel at all rushed, and things were explained to me clearly and kindly. All the details of my recent tests were explained. I am very happy we chose this gp surgery. Waiting times for a planned appointment are quite long, but I expect this is the case Everywhere.

The gp website is not very good. It's hard to navigate, and details are not made very clear. Needs an overhaul!

Keele Practice 2022-12-14 Person 5 5 0

Everyone is polite and helpful and Dr O'Byrne went above and beyond to help me. I'm sure that wouldn't have happened in any other practice this side of Mars!

The electronic arrivals system was great I understand why it can't be used at present.It places a lot of pressure on the reception staff who have to deal with queues of patients

Keele Practice 2022-12-13 Person 5 5 0

Really helpful doctors and the online booking system is easy to use.

Nothing.

Keele Practice 2022-12-05 Person 5 5 0

Everyone involved in the process was very polite and respectful, the doctor was very calm, understanding and was constantly asking me questions to get me involved in the decision.

Nothing