Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,857 reviews

Reviews

Recommend
Involvement
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29th November 2022


I used the text message service and it was really quick and efficient.

Suggested improvements
I wish you could make the consultation event visible for patients in their nhs app.

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th November 2022


I am very happy with the service overall from the surgery, doctors and staff alike.

Suggested improvements
The initial voicemail message when you ring the surgery is very difficult to hear and almost impossible for someone like me with hearing problems. Could it be rerecorded?

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th November 2022


Very helpful polite staff, Dr was engaged and interested in why I needed to attend and wanted to get to the cause of the problem and spent time going through previous medical history

Suggested improvements
Happy with service and no obvious improvement needed

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th November 2022


best doctors we have been to , always so helpful. easy to get appointments , so friendly. my whole family have moved to the practice .

Suggested improvements
nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th November 2022


Very professional and friendly staff, I don’t hesitate to contact them and this is the key for a wonderful service.

Suggested improvements
I am very happy with the practice

Experience
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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb